Changing connection timeouts to your origin

Connection timeouts to your origin server control how long Fastly will wait for a response from your origin server before exiting with an error. Changing the connection timeout is a good way to start troubleshooting 503 backend read errors. Follow the steps below to change the connection timeouts to your origin server:

  1. Log in to the Fastly web interface and click the Configure link.
  2. From the service menu, select the appropriate service.
  3. Click the Edit configuration button and then select Clone active. The service version page appears.
  4. Click the Origins tab.
  5. Click the link of the host that you want to edit. The Edit a host page appears.

    the Timeouts settings for the host

  6. Type the new timeout in the appropriate field of the Timeouts section.

  7. Click the Update button.

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